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Shipping policy
Payment and shipping
The following conditions apply:
Delivery is made domestically (Germany) and to the following countries: Switzerland, Austria, Netherlands, France, Spain , Italy,.
Shipping costs (including statutory VAT)
Domestic deliveries (Germany):
We calculate shipping costs according to shipping weight:
up to 30 kg 5,95 €
from 30.01 kg - 60.00 kg 11,90 €
For orders over 99,00 €, we deliver free of charge.
Deliveries abroad:
We calculate shipping costs abroad according to shipping weight:
Switzerland:
from 0.00 kg - 3.00 kg 24,99 €
from 3.01 kg - 6.00 kg 27,85 €
from 6.01 kg - 30.00 kg 29,35 €
from 30.01 kg - 60.00 kg 57,99 €
from 60.01 kg -120.00 kg 119,00 €
Netherlands:
from 0.00 kg - 31.00 kg 10,90 €
from 31.01 kg - 60.00 kg 21,80 €
from 60.01 kg - 120.00 kg 43,60 €
Austria:
from 0.00 kg - 31.00 kg 10,99 €
from 31.01 kg - 60.00 kg 21,99 €
from 60.01 kg - 120.00 kg 43,99 €
France:
from 0.000 kg - 31.00 kg 13,45 €
from 31.01 kg - 60.00 kg 26,90 €
from 60.01 kg - 120.00 kg 53,80 €
Spain:
from 0.000 kg - 31.00 kg 13,69 €
from 31.01 kg - 60.00 kg 27,39 €
from 60.01 kg - 120.00 kg 54,79 €
Italy:
from 0.00 kg - 31.00 kg 13,85 €
from 31.01 kg - 60.00 kg 27,70 €
from 60.01 kg - 120.00 kg 55,40 €
For the shipment of bulky goods (freight forwarding) abroad, we charge as follows:
Bulky goods are identified as such in the product description.
Provision of digital vouchers:
No shipping costs are incurred for the provision of digital vouchers.
Digital vouchers will be sent to you as a file by email within 24 hours of conclusion of the contract (in the case of agreed prepayment, after the time of your payment instruction).
Delivery times
Unless otherwise specified in the respective offer, goods are delivered domestically (Germany) within 3 - 5 days, and for international deliveries within 5 - 7 days of conclusion of the contract (in the case of agreed prepayment, after the time of your payment instruction).
Please note that no deliveries are made on Sundays or public holidays.
If you have ordered items with different delivery times, the goods will be shipped together in one consignment unless we have agreed otherwise with you. In this case, the delivery time is determined by the item you ordered with the longest delivery time.
For collection in person, we will notify you by email when the goods are ready and provide information on collection options. In this case, no shipping costs will be charged.
Accepted payment methods
- Cash payment on collection
- Prepayment by bank transfer
- Payment by SEPA direct debit
- Payment by credit card
- Payment by instant bank transfer (via Klarna)
- Payment by invoice (via Klarna)
- Payment in installments (via Klarna)
- Payment by direct debit (via Klarna)
- Payment by credit card (via Klarna)
- Payment by invoice (via paymorrow)
- Payment in installments (via paymorrow)
- Payment by Amazon Pay
- Payment by Google Pay
- Payment by Apple Pay
Via PayPal Checkout:
- Payment by PayPal
- Payment by PayPal Express
- Payment by credit card
- Payment by SEPA direct debit
- Payment by "Pay Later"
- Payment in installments
- Payment by invoice (via Ratepay)
- Payment by Apple Pay
- Payment by Google Pay
- Shopify
Further details on payment
If you pay by SEPA direct debit, you authorize us, by granting a corresponding SEPA mandate, to debit the invoice amount from the specified account.
You will receive advance notice (pre-notification) at least 5 days before the direct debit date. Please note that you are required to ensure sufficient funds are available in your account on the announced date.
If you pay by credit card (without using a payment service provider), your credit card account will be charged when the goods are shipped.
If you have any questions, you can find our contact details in the legal notice.
The following conditions apply:
Delivery is made domestically (Germany) and to the following countries: Switzerland, Austria, Netherlands, France, Spain , Italy,.
Shipping costs (including statutory VAT)
Domestic deliveries (Germany):
We calculate shipping costs according to shipping weight:
up to 30 kg 5,95 €
from 30.01 kg - 60.00 kg 11,90 €
For orders over 99,00 €, we deliver free of charge.
Deliveries abroad:
We calculate shipping costs abroad according to shipping weight:
Switzerland:
from 0.00 kg - 3.00 kg 24,99 €
from 3.01 kg - 6.00 kg 27,85 €
from 6.01 kg - 30.00 kg 29,35 €
from 30.01 kg - 60.00 kg 57,99 €
from 60.01 kg -120.00 kg 119,00 €
Netherlands:
from 0.00 kg - 31.00 kg 10,90 €
from 31.01 kg - 60.00 kg 21,80 €
from 60.01 kg - 120.00 kg 43,60 €
Austria:
from 0.00 kg - 31.00 kg 10,99 €
from 31.01 kg - 60.00 kg 21,99 €
from 60.01 kg - 120.00 kg 43,99 €
France:
from 0.000 kg - 31.00 kg 13,45 €
from 31.01 kg - 60.00 kg 26,90 €
from 60.01 kg - 120.00 kg 53,80 €
Spain:
from 0.000 kg - 31.00 kg 13,69 €
from 31.01 kg - 60.00 kg 27,39 €
from 60.01 kg - 120.00 kg 54,79 €
Italy:
from 0.00 kg - 31.00 kg 13,85 €
from 31.01 kg - 60.00 kg 27,70 €
from 60.01 kg - 120.00 kg 55,40 €
For the shipment of bulky goods (freight forwarding) abroad, we charge as follows:
Bulky goods are identified as such in the product description.
Provision of digital vouchers:
No shipping costs are incurred for the provision of digital vouchers.
Digital vouchers will be sent to you as a file by email within 24 hours of conclusion of the contract (in the case of agreed prepayment, after the time of your payment instruction).
Delivery times
Unless otherwise specified in the respective offer, goods are delivered domestically (Germany) within 3 - 5 days, and for international deliveries within 5 - 7 days of conclusion of the contract (in the case of agreed prepayment, after the time of your payment instruction).
Please note that no deliveries are made on Sundays or public holidays.
If you have ordered items with different delivery times, the goods will be shipped together in one consignment unless we have agreed otherwise with you. In this case, the delivery time is determined by the item you ordered with the longest delivery time.
For collection in person, we will notify you by email when the goods are ready and provide information on collection options. In this case, no shipping costs will be charged.
Accepted payment methods
- Cash payment on collection
- Prepayment by bank transfer
- Payment by SEPA direct debit
- Payment by credit card
- Payment by instant bank transfer (via Klarna)
- Payment by invoice (via Klarna)
- Payment in installments (via Klarna)
- Payment by direct debit (via Klarna)
- Payment by credit card (via Klarna)
- Payment by invoice (via paymorrow)
- Payment in installments (via paymorrow)
- Payment by Amazon Pay
- Payment by Google Pay
- Payment by Apple Pay
Via PayPal Checkout:
- Payment by PayPal
- Payment by PayPal Express
- Payment by credit card
- Payment by SEPA direct debit
- Payment by "Pay Later"
- Payment in installments
- Payment by invoice (via Ratepay)
- Payment by Apple Pay
- Payment by Google Pay
- Shopify
Further details on payment
If you pay by SEPA direct debit, you authorize us, by granting a corresponding SEPA mandate, to debit the invoice amount from the specified account.
You will receive advance notice (pre-notification) at least 5 days before the direct debit date. Please note that you are required to ensure sufficient funds are available in your account on the announced date.
If you pay by credit card (without using a payment service provider), your credit card account will be charged when the goods are shipped.
If you have any questions, you can find our contact details in the legal notice.